How Local Law Shapes Access
This notice explains how we handle access, records, and request handling for Indonesian accounts. Your payment rail does not change the legal test: DANA, OVO, GoPay, and QRIS are just the local methods you may see in the cashier, while local law decides whether your account
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can open and continue. If a region blocks access, we stop the session rather than let it continue. When access is allowed, we keep only the records needed for security checks, dispute handling, and audit trails. We also keep a clear path for corrections, copies of
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records, and other change requests. If you need a response, send it through support and we will check it against the same rule set.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.